Content Assistant (UX Writer)

Zenvia Mobile


As a Content Assistant (UX Writer), you’ll be responsible for building outstanding experiences for the users of Zenvia solutions acquired by our clients.

We’re looking for someone who can transform problems in amazing experiences to our clients. Develop a good relationship and help them understanding and mapping their users’ journeys are vital aspects to guarantee their success!


As a Content Assistant (UW Writer), you’ll be in charge of:

  • Understanding project briefing and discussing UX scope with clients and their teams;
  • Joining meetings with our clients to define user journey and experience;
  • Creating chatbot persona and tone of voice;
  • Creating content for chatbots, voice solutions, SMS, WhatsApp notifications;
  • Supporting other content initiatives for Onboarding like developing materials on our products and solutions.


We’re searching for someone who…

  • Loves writing and translating concepts in words and images;
  • Has a didactic profile, focused on engaging and supporting clients;
  • Knows text and image editing tools like Office and Photoshop;
  • English and/or Spanish (intermediate level – desirable, but not mandatory).



Be yourself and have fun!

What does make Zenvia a Great Place to Work?

  • Flexible working hours;
  • A relaxed and informal environment, with colleagues ready to share their knowledge;
  • A challenging environment, in constant change, that boost us to go beyond;
  • Zenvia offers you the ways to grow and develop, so you can act as the key player of your career;
  • Gympass;
  • Monthly meetings to network and share knowledge;
  • No dress code;
  • Discounts in education institutions;
  • Flat structure: we enjoy giving and receiving feedback, understanding that this is the best way to grow personally and professionally;
  • Offices with toboggan, snooker table, arcade, guitar and gourmet kitchen.

Tagged as: certificação, São Paulo, vagas na área de design

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